BPO is run by one of Telin subsidiary, Telkom Australia.

The 24 Hour around the clock Telemarketing Services operation is supported with the latest technology and Business Process Management focused on Quality Assurance at each point of delivery with 15,000 staff handling 60 million voice and non-voice interactions.

The service includes:

  • Voice
  • Telemarketing, Customer Service, Help Desk Support, Order Taking
  • Non Voice
  • Social Media, E-mail, Web Help Desk (Webchat)

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