whocc2

Providing our customers with the best possible assistance. The World Hub Operation Command Center (WHOCC) is located in Jakarta.

The WHOCC Provides Various Services

  • Network Monitoring and Fault Handling.
  • Service Activation Coordinator.
  • Help Desk.
  • Seamless integration within Telin Group (Jakarta, Singapore, Batam, Dumai, Surabaya).
  • Close collaboration with Telkom & Global Partners.
  • Legacy Services.
  • Internet Gateway Operations.

Capabilities

  • Network Monitoring and Fault Handling.
  • Service Activation Coordinator.
  • Help Desk.

Integrated

  • Seamless within Telin Group (Jakarta, Singapore, Batam, Dumai, Surabaya).
  • Close collaboration with Telkom & Global Partner.

Scope

  • Legacy services.
  • Internet gateway operations.